How to Create an Administrative Account for FDA and Non FDA Users
Step One: Log in as an Administrator to the backend of the site.
Step Two: Go to SETTINGS>MANAGE>USER ACCOUNTS and click on USER ACCOUNTS
Step Three: Click on the button in the upper-right hand corner that says ADD NEW USER ACCOUNT (see screenshot below):
Step Four: Create username ( First letter of the first name in Upper case and full last name) and temporary password. Complete the required fields indicated with a red asterisk.
If a FDA user, then enter the PIV Username and save.
If a Non-FDA user, simply save the page.

Step Five:
If a FDA user, they can use their SSO credentials to login to the admin side of the portal.
If a non-FDA user,
After creating an account, click on the action drop down arrow next to the person's name to see these options. Click on the 'Send Password Reset' Email.
The user will receive an email to reset their password and login.
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